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Tom ClarkIn my minimal experience, when I"ve encountered things like this, the is usually a difficulty with one upstream carrier. Chances are if voip.ms doesn"t have any type of on-going maintain or existing issues, it"s going to be more up the chain. My two cents. I"m certain some others will chime in...
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The situation was resolved yesterday as soon as the legislation office started receiving phone call calls again. I"m a little disappointed v the an answer time, though. I at first reported the instance to voip.ms Tuesday night just prior to 11 pm California time. I had actually to create a assistance ticket as chat was unavailable. Although lock responded in ~ 20 minutes via email, there to be no contact from them between then and 6:30 to be Wednesday when I initiated an online chat. Castle told me that they would certainly escalate it through their carrier. Six hours later the phone to be working, but voip.ms didn"t upgrade the support ticket for practically 24 hours. Perhaps their transport didn"t notify them in a fashionable manner, however they might have experiment the line periodically throughout Wednesday night and Thursday morning. This little hiccup walk not change my in its entirety opinion of them, though. I"m quiet happy with their service.Sidenote: during the virtual chat ~ above Tuesday, they said that they would certainly escalate the situation to your carrier. As soon as I asked that their transport was, they stated that they might not call me. This morning in ~ 5:30 am the organization line rang once. The speak to ID surname was Vitelity. Later this morning they educated me that the problem was solved. Coincidence?