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You are watching: Error the current profile is not allowed


Key component of Xbox is its digital multiplayer experience that enables you to play her favorite games versus other players. Although online multiplayer is amazing, some individuals reported The present profile is not allowed message that stays clear of them indigenous accessing online multiplayer on their console.

“The present profile is no allowed” Xbox error, how to resolve it?

Table that contents:

Solution 1 – Make sure that you have Xbox Live gold account

If you desire to reap in online multiplayer, you need to register an Xbox Live gold account. Signing up for Xbox Live gold account is easy, and also you have the right to do it simply by visiting Xbox website. After you register Xbox Live account, the trouble will it is in fixed and you should be able to enjoy in multiplayer without any problems. Keep in mind the you must sign out of your account and log ago in again in order to usage Xbox Live gold after you purchase it.

Solution 2 – inspect if your Xbox Live gold subscription is still active

Sometimes you could get The existing profile is no allowed error if her Xbox Live yellow account is expired. To resolve this issue, use any web web browser to log in in to her Xbox account and also check the subscription section. If her subscription is expired, be certain to renew that in bespeak to resolve this problem.


If your Xbox Live gold account was newly renewed, you’ll have to wait because that 24 hours or much more until Microsoft processes your transaction and also renews her account. Some customers are likewise suggesting to do network test after reactivating her Xbox Live gold account.

Solution 3 – Delete and download your profile again

Users reported the they addressed this error message simply by deleting your profile and downloading the again. To do that ~ above Xbox 360, perform the following:

Go to Settings and select System.Navigate come Storage.Select Profiles and also choose the profile that you desire to delete.Select Delete.Select Delete file Only option to delete her profile. This option will delete the profile while keeping all your saved games and achievements.

After deleting the profile, you require to include it again by following these steps:

Press the Guide switch on her controller.Select Download Profile option. If you don’t watch this choice it method that you’re signed in with a various profile currently, for this reason be certain to authorize out.Choose Download Profile.Select the storage place for her profile.After the profile is downloaded, check if the trouble is fixed.

To delete her account on Xbox One, perform this:

On the Home display scroll left to open up the Guide.Select Settings > all Settings.In the Account section pick Remove accounts and choose her account.

To add download your account again, follow this steps:

Open the Guide and choose Sign in > include & manage.Select Add new and also enter your login information.Follow the instructions on the display screen to complete the process.

Solution 4 – clean the Persistent storage


Persistent storage can sometimes cause specific errors on her Xbox such together The present profile is no allowed error. To fix this problem, you should clear the Persistent storage by following these steps:

Open the Guide and also select Settings.Select Blu-ray > Pesistant Storage and choose Clear Persistent Storage.

Solution 5 – clear the MAC address

Sometimes you have the right to fix this error just by clearing the MAC address. To execute that, follow these instructions:

Navigate to Settings.Select Network settings > advanced settings > alternative MAC address.Choose the Clear option.After clearing the MAC address, rotate off her Xbox. Disconnect the strength cable and wait for couple of minutes.Connect the strength cable and turn on her Xbox again.

After act that, examine if the problem is resolved.

Solution 6 – check the Xbox Live connection

According to users, you have the right to fix this trouble simply by experimentation your Xbox Live connection. To perform that follow this steps:


Go to Settings > Network Settings.Select her network and choose Test Xbox LIVE connection option.After the procedure is completed, inspect if the trouble is resolved.

Solution 7 – clean the mechanism cache

The next thing we’re walk to try is clearing the device cache. Here’s what you should do:

Press the Guide 
button on your controller.Go to Settings and select System Settings.Select Storage or Memory.Highlight any kind of storage device, and then press Y on your controller (you deserve to select any storage device, due to the fact that the system will clean the cache for every one of them).Select Clear system Cache.Confirm the action.Restart your console

Solution 8 – strength cycle her console

If various other solutions nothing work, you could want to do a manufacturing facility reset. This choice will typically delete all records from her console and also reset that to original state. This method that you will do it delete all her accounts, conserved games, settings and also files. If you desire to store your files, we strongly indicate that you earlier them approximately a USB flash drive before starting the reset process. To reset your Xbox to manufacturing facility settings, do the following:

Open the guide by scrolling left ~ above the Home screen.Select Settings and also go to All Settings.Choose System > Console info & updates.Select Reset console.You must see two choices available: Reset and also keep my gamings & apps and Reset and also remove everything. We imply that you use the first option because this alternative will only reset her console and delete potentially corrupted data there is no deleting games and other huge files. If that choice doesn’t work and the trouble still persists, be sure to use Reset and remove everything option. This alternative will delete every downloaded games, saved games, accounts and applications, thus if you want to maintain some of your files, we imply that you ago them up before using this option.

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The existing profile is no allowed error have the right to prevent you from playing Xbox gamings online, but we hope the you managed to solve the trouble after using among our solutions.